RewardsResponsible gaming policy
Responsible Gambling Policy
At Highballers, we are committed to promoting responsible gambling and providing a safe, fair, and controlled gaming environment for all players. Gambling should always remain a form of entertainment and never become a source of financial, social, or emotional harm.
Player Protection
Highballers is strictly intended for individuals who are at least 18 years of age, or the legal gambling age in their jurisdiction. We do not knowingly allow underage gambling and reserve the right to request age verification documentation at any time.
We encourage all players to gamble responsibly and within their financial means. Players should never gamble with money they cannot afford to lose.
Responsible Gambling Tools
To help players maintain control of their gaming activity, Highballers may provide responsible gambling tools including:
- Deposit limits
- Loss limits
- Session reminders
- Cooling-off periods
- Temporary account suspension
- Self-exclusion options
Players may contact customer support to request any responsible gambling restrictions or account limitations.
Identifying Problem Gambling
Gambling may become problematic if it:
- Interferes with personal, professional, or financial responsibilities
- Causes stress, anxiety, or emotional distress
- Leads to chasing losses
- Results in borrowing money or financial difficulties
- Becomes difficult to control or stop
If you believe gambling is negatively affecting your life, we strongly encourage you to seek support.
Self-Exclusion
Players who feel they need a break from gambling may request temporary suspension or self-exclusion of their account by contacting our support team. During a self-exclusion period, access to the account will be restricted and marketing communications may be stopped where applicable.
Support Organizations
Players seeking professional assistance may contact responsible gambling organizations such as:
- GamCare – www.gamcare.org.uk
- Gambling Therapy – www.gamblingtherapy.org
- BeGambleAware – www.begambleaware.org
Our Commitment
Highballers reserves the right to monitor player activity for responsible gambling purposes and may take protective measures where necessary. We are committed to supporting safer gambling practices and maintaining a secure gaming environment for all users.