RewardsCookie Policy
Last updated: May 12, 2025
1. Introduction
This Cookie Policy explains how Highballers ("we", "us", or "our"), operated by a company registered in Costa Rica and licensed in the State of Anjouan, uses cookies and similar tracking technologies when you visit highballers.io ("the Website"). This policy should be read alongside our Privacy Policy and Terms and Conditions.
By registering an account with Highballers, you explicitly acknowledge and agree that your personal data, including data collected via cookies, will be processed in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679, the ePrivacy Directive 2002/58/EC as amended by Directive 2009/136/EC (the "Cookie Law"), the California Consumer Privacy Act (CCPA) where applicable, and any other applicable national data protection legislation in force in your jurisdiction. Continued use of the Website following registration constitutes your ongoing consent to the use of cookies as described in this policy.
2. What Are Cookies?
Cookies are small text files placed on your device — computer, smartphone, or tablet — when you visit a website. They are widely used to make websites function efficiently, improve user experience, and provide analytical and marketing information to site operators. Cookies do not contain executable code and cannot access other information stored on your device beyond what was placed there by the cookie itself.
Similar technologies such as web beacons, pixel tags, local storage objects, and session tokens may also be used by Highballers and are collectively referred to as "cookies" throughout this policy.
3. Legal Basis for Using Cookies
Under the GDPR, Highballers relies on the following legal bases for processing data collected through cookies:
Consent — for all non-essential cookies, including analytics and marketing cookies, we rely on your freely given, specific, informed, and unambiguous consent in accordance with Article 6(1)(a) GDPR. You may withdraw this consent at any time without affecting the lawfulness of processing prior to withdrawal.
Legitimate Interests — for certain operational and security cookies, we rely on our legitimate interests under Article 6(1)(f) GDPR, where those interests are not overridden by your rights and freedoms.
Legal Obligation — some cookies may be necessary to enable us to comply with legal obligations under Article 6(1)(c) GDPR, including anti-fraud and anti-money laundering requirements.
Contractual Necessity — strictly necessary cookies are placed on the basis of contractual necessity under Article 6(1)(b) GDPR to deliver the services you have requested by registering and using the platform.
4. Types of Cookies We Use
4.1 Strictly Necessary Cookies
These cookies are essential for the Website to function and cannot be disabled. They enable core features such as account login, session management, security controls, and basic platform navigation. No consent is required for strictly necessary cookies as they are placed solely on the basis of contractual necessity. Without these cookies, services you have requested cannot be provided.
4.2 Functional Cookies
Functional cookies allow the Website to remember choices you have made and provide enhanced, personalised features. This may include remembering your language preferences, currency settings, or display options. These cookies do not track your activity on other websites. They are placed on the basis of your consent.
4.3 Analytics and Performance Cookies
These cookies collect information about how visitors use our Website, including which pages are visited most frequently, how long users spend on each page, and any error messages encountered. All data collected is aggregated and anonymised. We may use third-party providers such as Google Analytics for this purpose. These cookies help us improve the performance and usability of the Website and are placed only with your consent.
4.4 Marketing and Targeting Cookies
Marketing cookies are used to deliver advertisements and promotional content that is relevant to you and your interests. They may track your browsing activity across other websites in order to build a profile of your interests. These cookies are placed only with your explicit consent and may be set by us or by trusted third-party advertising partners. You have the right to opt out of marketing cookies at any time without any impact on your access to the platform.
4.5 Security and Fraud Prevention Cookies
These cookies support our obligation to detect and prevent fraud, money laundering, and other prohibited activities on the platform. They may collect device fingerprinting data, IP address information, and session behaviour patterns. These are placed on the basis of our legitimate interests and legal obligations and cannot be disabled without affecting the security integrity of the platform.
5. Third-Party Cookies
Some cookies on our Website are set by third-party service providers acting on our behalf. These may include analytics providers, payment processors, affiliate tracking systems, and advertising networks. Third parties are required to process any data collected in compliance with applicable data protection law and are bound by appropriate data processing agreements in accordance with Article 28 GDPR. Highballers does not control the content of third-party cookies and recommends that you review the privacy and cookie policies of any third-party services you interact with.
6. Cookie Duration
Cookies placed on your device may be either session cookies or persistent cookies. Session cookies are temporary and are deleted automatically when you close your browser. Persistent cookies remain on your device for a defined period or until manually deleted. All cookies placed by Highballers expire within a maximum period of four weeks unless otherwise stated in relation to a specific cookie. You can view and manage the cookies stored on your device at any time through your browser settings.
7. Your Rights Under GDPR and Applicable Law
Where you are located in the European Economic Area (EEA), the United Kingdom, or another jurisdiction with equivalent data protection legislation, you have the following rights in relation to data collected through cookies:
The right to be informed about how your data is used, the right to access personal data we hold about you, the right to rectification of inaccurate data, the right to erasure ("the right to be forgotten"), the right to restrict processing, the right to data portability, the right to object to processing based on legitimate interests, and the right to withdraw consent at any time without affecting lawful processing prior to withdrawal.
To exercise any of these rights, please contact us at support@highballers.io. We will respond to all verified requests within 30 days in accordance with our obligations under Article 12 GDPR.
If you are a California resident, you also have rights under the CCPA including the right to know what personal information is collected, the right to request deletion, and the right to opt out of the sale of personal information. Highballers does not sell personal information to third parties.
8. Managing and Withdrawing Consent
You may manage your cookie preferences at any time through the following methods:
Cookie Consent Banner — when you first visit the Website, you will be presented with a cookie consent banner allowing you to accept or decline non-essential cookies by category. You may revisit and update your preferences at any time via the cookie settings link in the website footer.
Browser Settings — most web browsers allow you to control cookies through their settings. You may set your browser to refuse cookies, delete existing cookies, or alert you when cookies are being placed. Please refer to your browser's help documentation for instructions. Note that restricting or disabling certain cookies may affect the functionality of the Website.
Opt-Out Tools — for analytics cookies, you may opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on available at tools.google.com/dlpage/gaoptout. For interest-based advertising, you may opt out via the Network Advertising Initiative at optout.networkadvertising.org or the Digital Advertising Alliance at optout.aboutads.info.
Withdrawal of consent does not affect the lawfulness of any processing carried out prior to your withdrawal.
9. Data Retention
Data collected through cookies is retained only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Anonymous or aggregated analytics data may be retained for longer periods for statistical purposes where no individual can be identified. For further detail on data retention periods, please refer to our Privacy Policy.
10. International Data Transfers
Some of our third-party cookie providers may process data outside of the European Economic Area. Where this occurs, Highballers ensures that appropriate safeguards are in place in accordance with Chapter V of the GDPR, including Standard Contractual Clauses approved by the European Commission or equivalent transfer mechanisms.
11. Changes to This Policy
Highballers reserves the right to update this Cookie Policy at any time to reflect changes in technology, legislation, or our data practices. Any material changes will be communicated to you via a notice on the Website or, where appropriate, by email. Your continued use of the Website following the publication of any changes constitutes your acceptance of the updated policy. We recommend reviewing this page periodically.
12. Contact Us
If you have any questions about this Cookie Policy or wish to exercise your data protection rights, please contact us at support@highballers.io or via live chat on the Website. You also have the right to lodge a complaint with your local data protection supervisory authority if you believe your rights have not been respected.